How to Reset Your Ring Camera (Factory Reset, Reconnect, Restart)

Do you need to reset your Ring camera?

  • In this article, we provide the steps for you to reset your Ring camera and get it back online.
  • We cover the different models of cameras and the steps to reset them as well.
  • So follow these steps and in just a few minutes you’ll have your Ring camera working again.
  • See even more How-To and Maintenance guides.

How to Factory Reset Your Ring Camera

If you’re having trouble with your Ring app or your camera isn’t working correctly, you may need to reset your camera. Here’s how to do it per Ring’s website:

Reset Ring Stick Up Cam (1st Generation)

The Ring Stick Up Cam is a surveillance camera that mounts to the wall or ceiling. It streams live video and audio to a user’s smartphone or computer.

To reset a Stick Up Cam do the following:

  1. Lift the small cover on the back of the camera to find the orange setup button.
  2. Press and hold the orange setup button for 20 seconds.
  3. The light on the front of the camera will flash for several minutes; when the light turns off the reset is complete.

Reset Ring Stick Up Cam Battery (2nd Generation)

The Ring Stick Up Cam Battery (2nd Generation) is a battery-powered Ring Stick Up Camera. It helps to keep the camera recording for up to 12 hours and can be reset by pressing and holding down the setup button for 10 seconds.

  1. Undo the battery cover.
  2. Find the orange setup button near the battery slot.
  3. Press and hold the setup button for 10 seconds.
  4. The light on the front of the camera will flash for several minutes; when the light turns off the reset is complete.

Reset Ring Stick Up Cam Battery (3rd Generation), Ring Stick Up Cam Plug-in

Reset your Ring Stick Up Cam battery (3rd generation) by following these steps:

  1. Remove the battery cover by gently pressing down on it and pulling it off until it pops out of the camera body.
  2. Find the orange setup button near the battery slot.
  3. Press and hold the setup button for 10 seconds.
  4. Once the reset is complete the camera will enter setup mode.

Reset Ring Indoor Cam, Ring Spotlight Cam Wired, Ring Stick Up Cam Elite, Ring Floodlight Cam, Ring Floodlight Cam Wired Plus, and Ring Floodlight Cam Wired Pro

Reset your Ring camera by following these steps:

  1. Find the setup button on the top of the camera or under the cover at the back for Ring Stick Up Cam Elite.
  2. Press and hold the setup button for 10 seconds.
  3. Once the reset is complete the camera will enter setup mode.
Ring Camera Graphic

ALSO READ: How to Reset Fire TV Remote – Easy Guide

How to Reset Ring Camera New Owner

Instructions on how to reset a Ring camera for a new owner. This is for someone who bought a used camera or bought a house with a Ring camera.

The steps are:

  1. Find the orange setup button on the Ring camera.
  2. Press and hold the setup button for up to 20 seconds.
  3. The camera will reset and enter setup mode.

Note: After resetting your Security Camera, you will still need to remove the device in the Ring app if you are giving it to someone else.

  1. From the home screen, tap the gear icon for your Security Camera.
  2. Tap Device Settings.
  3. Tap General Settings.
  4. Tap Remove this Device.

Note: The new owner will not be able to set up the Security Camera if you do not complete this step. Contact Ring support.

How to Reset Your Ring Camera WiFi

If you’re having trouble connecting your Ring camera to WiFi, you can try resetting your camera’s WiFi connection.

To do this:

  1. Open the Ring app and go to the Device Settings menu.
  2. Select the camera you want to reset and tap the Forget Device option.
  3. Confirm that you want to forget the device, and then follow the prompts to reconnect your camera to WiFi.

How to Reset Your Ring Camera from the App

If you’re still having trouble with your camera, you can try resetting it from the Ring app.

  1. Open the app and go to the Device Settings menu.
  2. Select the camera you want to reset and tap the Reset option.
  3. You’ll be prompted to confirm that you want to reset your camera.
  4. Once you’ve confirmed, your camera will reset and restart.

How to Reset Your Ring Camera Without Pressing the Button

If your camera is unresponsive or you can’t press the button, you can try resetting your camera without pressing the button. To do this:

  1. Open the Ring app and go to the Device Settings menu.
  2. Select the camera you want to reset and tap the Force Restart option.
  3. Confirm that you want to force restart your camera, and then follow the prompts to restart your camera.
  4. Your camera will reset and restart automatically.

How to Reconnect Your Ring Camera After a Power Outage

If your Ring camera was disconnected from power during a power outage, you’ll need to reconnect it to your WiFi network.

To do this:

  1. Unplug the camera for 1 minute, then plug it back in.
  2. Reboot your WiFi router.
  3. If you still have issues, press and hold the orange reset button on the camera.
Ring Camera ModelPower
Floodlight CamHardwired only 110-240V
Spotlight Cam WiredAC adapter
Spotlight Cam BatteryBattery pack
Stick Up Cam Elite (2nd generation)Power over Ethernet
Stick Up Cam Battery (3rd generation) Rechargeable Battery Pack
Stick Up Cam Plug-In (3rd generation)Indoor/outdoor power supply
Indoor CamIndoor power cable

How to Tell If You Should Reset Your Ring Spotlight Camera

There are a few things that can go wrong with Ring Spotlight cameras, and resetting them usually solves those issues. Resetting your camera will also erase all of the data on the device, so make sure you have backed up everything you need first.

Some common issues that can be fixed with a reset include:

  • The camera is not recording.
  • The camera is not connecting to WiFi.
  • The camera is not responding to commands.
  • The live view is not working.

If you’re experiencing any of these issues, resetting your Ring Spotlight camera should fix the problem.

Reasons for Ring Spotlight Camera Failure

Ring Spotlight Camera Failure can be caused by a number of different things, but the most common ones are low battery life or water damage.

Spotlight cameras are designed to take great photos in low light environments, but if the battery is running low or there’s any water damage, the camera won’t be able to function properly. When this happens, Ring will send you a notification and ask you to factory reset your camera. This process will erase all of your photos and videos from your camera and restore it to its original condition.

How to Update Your Ring Camera

The firmware on your Ring camera is updated automatically. It periodically checks for new firmware and installs it to your Ring camera during off-hours.

You can check the firmware level in the app by:

  1. Open your Ring app and select your Ring camera.
  2. Click on Device Health in the Ring app.
  3. Under Device Details, find Firmware.
  4. If your firmware is up-to-date, it will say “Up to date.” Otherwise, it will apply a new update soon.

How to Reboot Your Ring Security Camera

To simply reboot your camera you can do so in the Ring App. A reboot will not erase or delete any of your information.

To reboot your camera:

  1. Tap on the three lines at the top of the app.
  2. In the Ring App, tap Devices.
  3. Tap Device Health and then Tools.
  4. Tap Reboot this Device. The process will take a few minutes.

How to Reconnect Your Ring Camera

To reconnect your Ring camera, you’ll need to follow these steps:

  1. Disconnect the power cord from your Ring camera by pulling it out of the back of the unit.
  2. Remove any batteries that are currently installed in your Ring camera by gently popping them out with a fingernail or a small tool such as a popsicle stick.
  3. Reconnect the power cord to your Ring camera by plugging it back into the unit.
  4. Reinsert any batteries that you removed in Step 2 back into your Ring camera. Make sure they are installed properly by following the instructions in the user manual.
  5. Allow a few minutes for your Ring camera to reconnect to your home WiFi network and then try accessing the live view in the Ring app again.
J.S. Diyhouseskills

I’m J.S., I created and am the content manager at DIYHouseSkills.com. I do the research and write the articles that appear on this website. I’ve learned many household skills during my life and think it’s important to at least know the basics so that you can save yourself time and money… READ FULL BIO >

  • How To Change Battery Honeywell Thermostat | Advice
    In this blog post, we’ll show you how to change the battery in your Honeywell thermostat.If your thermostat is showing a low battery display or isn’t working properly, it’s probably time to change the batteries.Depending on the model of your Honeywell thermostat, you may need to replace the batteries every 1-2 years. Follow the steps below to safely and easily change the batteries in your … Read more
  • How to Pick a Good Watermelon Every Time: The Best Tips and Tricks
    Learn how to pick a good watermelon every time by following these tips. Picking a good watermelon is important for both your taste and nutrition. Get the best flavor and nutritional value by choosing the right color, texture, and ripeness. See even more Garden articles. How To Pick a Good Watermelon That Is Ripe And Ready To Eat How do you pick a good watermelon … Read more
  • How to Jump Start a Car the Right Way – Boost a Dead Battery
    Learn how to jump-start a car the right way – boosting a dead battery in just a few simple steps. This guide will show you how to get your car started using the correct cables and techniques. See even more How-To and Maintenance guides. Important Jumpstarting Safety Tips Jump-starting a car is easy, but you should do it with caution. Since the car battery is … Read more
  • [Most Common] Dishwasher Problems and How to Fix Them
    Learn about the most common dishwasher problems and how to fix them. Discover what can cause a dishwasher to break, how to diagnose and troubleshoot problems, and find solutions for common repairs. See even more How-To and Maintenance guides. Dishwashers are complex machines, and like any other appliance, they can experience a range of issues. From leaks to noisy operation, dishwasher problems can be a … Read more
  • How to Reset Your Ring Camera (Factory Reset, Reconnect, Restart)
    Do you need to reset your Ring camera? In this article, we provide the steps for you to reset your Ring camera and get it back online. We cover the different models of cameras and the steps to reset them as well. So follow these steps and in just a few minutes you’ll have your Ring camera working again. See even more How-To and Maintenance … Read more