LG Ice Maker Not Working: How to Troubleshoot and Fix

Is your LG Ice Maker not working? Are you having difficulty getting it to work again? In this blog post, we will discuss some troubleshooting techniques that you can use to fix the issue.

By understanding common problems with the machine and following our instructions, you can get your LG Ice Maker back up and running in no time. We will also provide information on how to get in touch with LG customer service if the problem persists.

And be sure to find out if an undercounter refrigerator or an indoor smokeless grill is worth it too in my DIY skills series of articles.



LG states that the “minimum recommended temperature to make ice is -4 Degrees Fahrenheit.”

If the freezer temperature is below this, the ice maker will not make ice. So adjust the control panel to the proper setting for making ice.

LG Ice Maker Not Working: How to Troubleshoot and Fix

See the 4 steps below to troubleshoot and fix your LG ice maker.

Step 1: Check Water Line

As with all refrigerators, the first thing to check is the water supply line. Ensure it is connected properly to the back of the fridge and is turned on at the valve. Also, make sure the line is not kinked or bent which will prevent water from flowing.

If everything looks good, you’ll know that your water line is functioning correctly and you can move on to the next step of troubleshooting your fridge.

Step 2: Reset Ice Maker

Open the LG fridge and make sure the ice maker is turned on. There is usually a switch on the ice maker itself or on the door display panel. If it is turned off, turn it back on and wait 24 hours to see if ice is produced.

Then, follow these steps:

  1. Remove the ice bucket and press the reset button for 3 seconds.
  2. You may need to insert a safety pin into the reset button or press the TEST/FILL button on some models.
  3. A cycle will run and dump out any ice already in the ice maker.

Step 3: Replace Water Filter

If there is still no ice, check the water filter. A clogged or old water filter can prevent ice from being made.

To replace the water filter:

  1. Open the fridge and locate the filter on the back wall or in the base grille.
  2. Then, pull out the old filter and discard it.
  3. Next, insert the new water filter into the designated slot and press firmly until it clicks in place.
  4. Then, flush the water line by running water through the dispenser for several minutes or until it runs clear. Note: This should be about 4 gallons.

LG recommends changing the water filter every 6 months. Buy your new LG water filter from their Amazon store.

Step 4: Clean Condenser Coils

Next, the condenser coils may need to be cleaned. Dirty coils can cause poor cooling and prevent the ice maker from working properly.

On an LG refrigerator, condenser coils can typically be found on the back panel or behind the grille at the bottom of the appliance. The grille or access panel may also hold other parts, including the fan and compressor, so it’s important to carefully check before pulling anything out.

They may be covered with a protective grille to prevent dust and debris from entering the coils. Make sure to clean them regularly with a vacuum and brush attachment as this will help keep your refrigerator running properly.

Additionally, if you have an ice maker, check the coil area for any blockages that can reduce the cooling efficiency.

To clean the coils on your LG:

  1. Unplug the fridge and carefully vacuum them with a brush attachment.
  2. Then, wipe down any areas you can reach with a cleaning cloth.
  3. Plug the fridge back in and wait 24 hours to see if ice is produced.

Note: When cleaning the condenser coils on an LG refrigerator, use caution to avoid damage or electric shock. Make sure to unplug the appliance before cleaning and wear gloves while working to protect your hands.

Additionally, check for any loose parts or screws and pay extra attention to areas directly connected to electricity. Take care not to bend or break any of the coils while cleaning as this could potentially damage the refrigerator.

ALSO READ: KitchenAid Refrigerator Ice Maker Troubleshooting

Troubleshooting Techniques

If your LG ice maker still isn’t working after trying the steps above, there are a few other troubleshooting techniques you can try.

First, make sure the freezer is set to the correct temperature.

It should be at least -4 degrees Fahrenheit for the ice maker to work properly.

If it is set too high, the ice will be too soft and not set properly.

You can adjust the freezer temperature by pressing the + or – buttons on the control panel.

It may take a few hours for the freezer to reach the desired temperature.

Another thing to check is the ice maker’s shutoff arm if it is equipped.

This is the lever that tells the ice maker when to stop making ice.

If the arm is in the up position, it will turn off the ice maker and no ice will be made.

To fix this, simply lower the arm and wait 24 hours to see if ice is produced.

Finally, if you are able to make ice but it tastes bad, there are a few steps to take to resolve that issue as well.

ALSO READ: Frigidaire Ice Maker Troubleshooting | Advice

LG Refrigerator Error Codes

LG refrigerators have a variety of error codes that can appear when something is wrong. These codes are typically displayed on the refrigerator’s LCD control panel and can provide useful information about why a problem has occurred.

Your LG refrigerator may display “ER”, “E”, or “r” with an error code to indicate a problem with the fridge.

Some common LG error codes include:

15Ice maker fan motor/sensor
22Compressor relay
67Door not closed properly
COControl board communications error
dHDefrost issue. Unplug fridge for 2 minutes
FFFreezer fan issue
C1LCD communications error
FSFreezer sensor issue
gFWater flow sensor error
Common LG error codes

How To Get In Touch With LG Customer Service

If you have tried all of the troubleshooting steps above and your LG ice maker still isn’t working, it may be time to call customer service.

One way to reach LG customer service is by phone.

They can be reached at (800) 243-0000

Or try their online chat service.

J.S. Diyhouseskills

I’m J.S., I created and am the content manager at DIYHouseSkills.com. I do the research and write the articles that appear on this website. I’ve learned many household skills during my life and think it’s important to at least know the basics so that you can save yourself time and money… READ FULL BIO >

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